How-To Articles
How-to Articles
93 articles
- How to install the Windows Agent remotely (Cloud)
- How to install the Windows Agent remotely (On-Premises)
- How to install the Mac Agent remotely using Jamf
- How to configure the macOS permission settings
- How to Install Teramind Linux Agent on Secure Boot Systems
- How to verify if the Agent is installed / uninstalled / running
- How to uninstall the Agent
- How to update the Teramind Agent remotely
- How to protect your Agent installation from tampering (Windows)
- How to protect your Agent installation from tampering (Mac)
- How to update a Protected Agent
- How to uninstall a Protected Agent (Windows)
- How to uninstall a Protected Agent (Mac)
- How to check the type and version of the installed Agent
- How to enable / disable auto-update of the Agent (Cloud)
- How to obtain the Agent download links (Cloud)
- How to let an employee view their own dashboard
- Productivity Metrics FAQ: How is Work Time / Idle Time / Activity Percentage / Productive Time / Unproductive Time / Total Time determined
- How Teramind calculates averages (Avg Active Time, Avg Productive Time, etc.)
- How to create productivity categories
- How to create productivity profiles
- How to classify activities into productive, unproductive or custom category
- How to change a user’s access level / account type / role
- How to change what an administrator can view or modify (admin type and access control)
- How to configure access control rules, policies and permissions
- How to customize Teramind to suit your preferences and brand
- How to set up 2-Factor Authentication (2FA)
- How to set up SSO (Single Sign-On) authentication
- How to set up Azure SSO (Single Sign On) authentication
- How to use advanced rules techniques: multiple conditions, shared lists, regex, risk thresholds
- How to delete data and adjust monitoring settings to reduce the storage requirements
- How to switch between the Stealth Agent and the Revealed Agent
- How to change an employee's password
- How to reset your login password
- How to export session recordings / video recordings
- How to export or automatically deliver dashboards and reports
- How to enable or disable monitoring for employees and computers
- How to configure monitoring settings for employees and groups
- How to turn off, disable, or suspend applications monitoring
- How to turn off, disable, or suspend websites monitoring
- How to find a computer's hostname and username
- What is geolocation tracking and how to use it
- How to change the application idle time threshold
- How to use OCR to detect sensitive on-screen content
- How to create a behavior policy
- How to edit a behavior policy
- How to create a behavior rule
- Rule Example (OCR): Get notified when sensitive data is displayed on employee screens
- Rule Example (Networking): Detect and block risky connections
- Rule Example (Printing): Restrict large document printing
- Rule Example (Schedule): Detect and warn when employees are idling
- Rule Example (Schedule): Let employees know when they are being monitored
- Rule Example (Webpages): Limit time on social media
- Rule Example (Clipboard): Record clipboard copy/paste outside domain
- Rule Example (Files): Prevent file exfiltration to external drives
- Rule Example (Instant Messaging): Detect HR communications policy violations
- Rule Example (Emails): Prevent sharing of internal files via emails
- Rule Example (Applications): Prevent software installation
- Rule Example (Registry): Detect attempt to disable UAC
- Rule Example (Applications): Restrict access to specific features of an application
- How to add an administrator or change a user's role to administrator
- How to view admin activity on the Teramind dashboard
- Zero Trust Security: How to implement access control policies in Teramind
- Insider Threats: How to detect and protect from them
- Data Loss Prevention: How to detect and prevent data leaks with Teramind
- Data Privacy: How to set up Teramind for privacy-friendly monitoring
- Remote Workforce Management: How to configure Teramind for a hybrid team
- How to archive/delete and restore employees and computers
- How to edit an employee's profile information
- How to change the Agent default settings
- How to monitor external (AD) users
- How to automatically track projects and tasks with Teramind
- How to Track Payroll and Wages in Teramind
- How to manage which users receive the email notifications
- How to configure server storage email notifications (On-Premises / Private Cloud)
- What is the daily snapshot / digest email? How can I configure it?
- How to start or stop the Teramind Agent
- How to switch the Agent from Cloud to On-Premises or vice-versa
- How to find information about your deployment / account
- How to use a custom proxy certificate with your deployment (Windows)
- How to use a custom proxy certificate with your deployment (macOS)
- How to find / change your hardware ID (HWID)
- How to add employees / computers to the Teramind Dashboard
- How to change the time when a rule is active (rule schedule)
- How to change the time when monitoring is active (monitoring schedule)
- How to change how long screen recordings are kept / auto delete recordings
- How to lock / unlock an employee
- What is Reconstructed Video and how to use it?
- How to install the Windows Stealth Agent
- How to enable permissions for the Mac Stealth Agent
- Explore Teramind's New UI
- How In-Office / Out-of-Office Detection Works in Teramind
- How to set up Two-Factor Authentication (2FA) from your profile