Skip to main content

How to update the Teramind Agent remotely

If you want to update a protected Agent, check out this article instead.

⚠️ Antivirus Exclusion

Please make sure to add the Temporary Exclusions to your antivirus or EDR software before updating the Agent. Failure to do so may cause the security software to interfere with and block the update process.

Manual Update (On-Premise Deployments)

You can update Agents remotely from the Dashboard. You can do it from the Computers or the Computer Details screen:

To do it from the Computers screen:

1. Select one or more computers by clicking the Checkbox in front of their names.

2. Click the Select actions dropdown at the top and select the Update Agent option.

To do it from the Computer Details screen:

1. Click the Actions dropdown near the top right corner, then select the Update Agent option.

Automatic Update (Cloud Deployments/Legacy)

On Cloud deployments, the auto-update feature allows you to create update channels that you can assign to computers for automatically updating them to the desired Agent versions, on a scheduled basis.


You can create auto-update channels using the Agent update channels button on the Computers screen:

For more information, check out this article.

Verifying Teramind Agent Updates

After initiating a manual or automatic update, you can confirm that the new Agent version has been successfully installed from the Computers screen:

Locate the Client Version column in the displayed list of computers. Note: if you don't see this column, click the Grid icon to add it to the report.

Did this answer your question?