If you want to update a protected Agent, check out this article instead: How to update a protected agent.
Please make sure to add the Temporary Exceptions to your antivirus software before updating the agent. Otherwise, it may interfere with the update process.
Manual Update (On-Premise deployments only)
You can update the Agents on multiple computers from the Computers screen:
1. Select one or more computers by clicking the Checkbox in front of a computer's name.
2. An Actions menu will be shown near the top-left corner. From the menu select Update Agent.
3. Click the Apply button.
Automatic Update (Cloud deployments only)
You can turn toggle the Enable automatic updates option from the Configurations > Settings > Agents tab:
Verifying Teramind Agent Updates
After updating the Teramind Agent, you can confirm the installation of the new version by following these steps:
Log in to your Teramind dashboard.
Navigate to the Computers tab.
Locate the Agent Version column in the displayed list of computers. Note: if you don't see this column, click the Grid
icon to add it to the report.