The Computers screen displays all computers added to Teramind, along with details such as last seen timestamps, online status, and operating systems. From here, you can manage devices by toggling monitoring, editing profiles, archiving or restoring endpoints, etc. For On-Premises and Private Cloud environments, this screen also allows you to remotely deploy the Agent and manage updates.

1. The report comes with a few pinned filters applied by default. You apply additional filters by clicking the Filters button. Check out the Filters section to learn more about filters.

2. Click the Remote install agents to deploy the Teramind Agent remotely. This feature is available on On-Premises deployments only. For more information, check out this article.

3. Click the Deployments button to see the status of the remote deployments. This feature is available on On-Premises deployments only. For more information, check out this article.

4. Click the Three Dots at the corner to access the Dashboard Actions menu. From the menu, you can export the report as a CSV file.

5. Click the Three Dots in front of a row to access the Computer Actions menu. From the menu, you can perform various actions, such as open the computer details (open profile), enable/disable monitoring, update agent, etc. Check out the Single Computer Actions section to learn more.

6. You can click the Checkboxes in front of computers to select multiple computers to perform batch actions on them. Check out the Multi-Computer/Batch Actions section to learn more.

7. Click the Grid icon to add or remove columns from the report. For instructions on organizing columns and rows within a grid widget, refer to the Adjusting Columns and Rows section.

Here’s a description of each column:

Click Open Profile from a computer’s Actions menu or click a computer’s name to access its monitoring reports.

The Activity Log tab shows a chronological record of app and web activities of all users on this computer for the selected date range. It comes with an activity % chart, an hourly keyboard/mouse heatmap (activity % by hour), and top tasks performed (measured in total work hours), followed by a detailed event grid logging timestamp, employee, app/domain accessed, duration, and other details for each recorded session.

1. At the top-left corner, you will see the computer name and its online/offline status. If the computer is online, you can click the Live View button to watch the desktop live on the Session Player. If the computer is offline or Live View is unavailable for any reason (e.g., missing Mac screen recording permissions) - you will see when it was last online instead.

2. You can turn monitoring on/off for the computer by clicking the Monitor toggle button.

3. The Actions menu lets you perform several actions:

4. The Export menu lets you export the video and the dashboard data:

5. Click the Edit profile button to edit the computer’s information/settings, such as clearing the print spool, setting up auto delete of recordings, etc.

6. Under the computer’s name, you'll find the computer's basic profile information. This includes details like its operating system (OS), IP address, installed Agent, and a list of the last online employees. Depending on your window's size, you might not see all the employees. If this happens, you'll see a "+number" (e.g., "+34"). You can hover over this number to view the remaining employees. If it's a Mac, you'll see an additional macOS Permissions column that displays the status of its permissions. See the Viewing macOS Permissions section for more information.

7. Below the computer’s info, you will see several tabs. These tabs are similar to the Preset dashboards available under the Dashboards menu. For more information about each tab, check out the sections below.

8. On top of the main widget area is the filters section. Each tab on the dashboard comes with a few pinned filters applied by default. You can apply additional filters by clicking the Filters button. Check out the Filters section to learn more about filters.

9. Click the Three Dots in front of a row to access the computer's Context Menu. You can also access it by right-clicking directly on a row. From the Context Menu, you can:

10. On the grid widget, click the Grid icon to add or remove columns from the report. For instructions on organizing columns and rows within a grid widget, refer to the Adjusting Columns and Rows section. While most columns and data points in the grid widget are self-explanatory, certain productivity time metrics (e.g., Productive Time, Unproductive Time) may require further explanation. You can find more information about these in this article.

This tab shows behavior rule violation alerts. It’s similar to the Behavior Alerts dashboard.

This tab shows screen recordings of all the users on the computer. It’s similar to the Live View > Snapshots dashboard.

This tab shows the live desktop previews of all users on the computer. It's similar to the Live View > Player dashboard.

This tab shows the IP addresses from which the computer logged in over the selected time period.

This tab shows the email activities of all users on the computer. It’s similar to the Emails dashboard.

This tab shows the employee’s file activities, such as Access, Read, Write, Web Upload/ Web Download, etc. It’s like a combined dashboard of File Events and Web File Events dashboards.

To monitor a Mac computer properly, the Teramind Agent requires specific system permissions such as screen recording, accessibility, etc. to be enabled in macOS.

You can check their status in the Computer's Details screen under the macOS Permissions section.

If at least one permission is enabled, you will see a view like the one below:

To see a list of all permissions, click the small Help icon. A pop-up window will appear, displaying a complete list of required permissions:

If none of the permissions are enabled, a warning message will be shown instead:

Check out this article to learn how to apply the permissions.

1. Click the Three Dots n front of a computer to access its Actions menu. You can also access it by right-clicking directly on a row (Note: you can also access the Actions menu from the Computer Details screen, on any tab). The menu offers the following actions:

1. Select one or more computers by clicking the Checkbox in front of a computer's name.

2. An Actions menu will be shown near the top-right corner. From the menu, you can perform actions such as enabling/disabling monitoring, archiving (deleting) the computers, etc. The actions are the same as the Single Computer Actions.

3. Click the Apply button after you have selected an action.

Select the Edit Computer Info option from the Computer Actions Menu to edit its information: