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How to find information about your deployment / account

Cloud Deployments

The My Account screen serves as the central administrative hub for managing the vital technical and financial aspects of your Teramind Cloud instance. It provides a comprehensive overview of your service health, security protocols, and network requirements to ensure the platform operates efficiently across your organization.

On-Premises/Private Cloud Deployments

The My Account screen for On-Premises/Private Cloud installations serves as the primary administrative dashboard for managing the technical foundations of your self-hosted Teramind instance. It provides essential visibility into licensing status, deployment specifications, and specific versioning for all installed components.

The Self-Hosted Portal gives you access to you license keys and invoices while also allowing you to download server images and other software updates:

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Information About Endpoints

You can access information regarding your organization's users and endpoints from the Employees and Computers screens.

Employees Screen

The Employees screen provides a detailed list of all users and other accounts. This screen is useful for tracking monitoring status, online status, security (e.g., if 2FA is enabled), licensed/unlicensed employees and more.

Computers Screen

The Computers screen focuses on the endpoints (computers) added to your Teramind instance. From here, you can monitor the OS type and version of each computer, installed Agent details, IP addresses, etc.


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