If you are receiving a high volume of email notifications from Teramind, it is typically due to active behavior rules, automated daily reports, or environment-level alerts. You can reduce this "noise" by refining rule actions, adjusting global limits, or managing feature-specific notifications.

Behavior rules are the most frequent source of high-volume emails. Instead of disabling monitoring entirely, adjust how and when they trigger alerts:

Review your active policies and rules under the Configurations > Behavior Policies screen. Disable any rules or entire policies that are no longer needed, as they may contain a Notify action that continues to send automated emails.

Verify that the Notify action is enabled only for critical violations to minimize unnecessary inbox volume. For more granular management, you can assign different recipients to specific rules, ensuring alerts reach only the relevant stakeholders. For example, configure productivity-related rules to notify the relevant department managers while directing high-risk or security-based notifications exclusively to the CSO. Alternatively, you can use other rule actions like Warn, Block, etc.

Switch to Advanced mode within the rule editor.

Individual reports or custom dashboards can be configured for automatic delivery to your inbox. If you no longer need these recurring emails, you can manage them from the schedule export settings.

Open the specific Dashboard you receive via email. Click the Three Dots icon to open the Dashboard Actions Menu and select Schedule Export. Disable the Enable auto-export email option. Alternative, you can use a different email address for the report delivery.

You can control the overall system volume through global configuration settings under Configurations > Settings > Alerts:

Use the Alert emails limit field to specify the number of individual emails sent before identical alerts are consolidated into a single email digest. The default is 16 emails.

Define the minimum time interval (in seconds) between logging alerts in the system using the Log alert threshold field. The default is 1 second.

By default, all users with Administrator access receive a daily summary of organization activity.

Go to to the Employees screen, select an employee (or your own name), click Edit Profile, and then select Account tab. Turn on the Disable daily digest report option.

Turn off the Send daily snapshot emails to department managers option under the Configurations > Settings > Alerts screen to disable daily snapshot/digest emails for all department managers.

Other environment-level features may trigger automated emails, particularly in local deployments:

If you receive too many "Agent Offline" emails, go to Computers, click the Three Dots menu in front of a computer's name, select Edit Computer Info. Adjust the Notify when offline settings including the Email the Computer offline threshold field.

If you exceed your license limit, a daily alert is sent. Manage this under Configurations > Settings > Alerts by toggling off Send license overutilization daily email alert.

Teramind alerts you when primary or recording volumes reach critical limits. Go to System > Storage and adjust the Email minimum space threshold; setting it to "0" disables the email alert. You can also adjust the email addresses to deliver the alerts to a different inbox. Alternatively, you can use the Disable notifications for 12 hours button to temporally disable the emails.

Automated notifications are sent if OCR processing falls behind. Navigate to Configurations > Settings > OCR to configure how these notifications are handled:

Turn off the Set mining delay threshold option or increase the Threshold field to receive fewer emails. You can also temporarily disable the notification by enabling the Disable email notifications and select a date until which the notification will be disabled. You can change the Email notifications recipients file to redirect the emails to a different inbox.