If you are receiving a high volume of email notifications from Teramind, it is typically due to active behavior rules, automated daily reports, or environment-level alerts. You can reduce this "noise" by refining rule actions, adjusting global limits, or managing feature-specific notifications.

Behavior rules are the most frequent source of high-volume emails. Instead of disabling monitoring entirely, adjust how and when they trigger alerts.

Review your active policies and rules under the Configurations > Behavior Policies screen. Disable any rules or entire policies that are no longer needed, especially ones containing a Notify action because that action sends automated emails every time the rule is triggered. Note: The Notify action shows up as a bell icon under the Actions column on the behavior policies and rules list.

Switch to Advanced mode within the rule editor.

Set a frequency threshold using the After [] violation(s) field. For example, configure a rule to trigger an email only if a violation occurs more than three times in a specific period rather than for every single instance.

Individual reports or custom dashboards can be configured for automatic delivery to your inbox. If you no longer need these recurring emails, you can manage them from the schedule export settings.

Open the specific custom dashboard you receive via email. Click the Export dropdown and select Schedule Export. Disable the Enable auto-export email option. Alternative, you can use a different Export Period (e.g., Weekly or Monthly, instead of Daily) or adjust the Export days and time to exclude days for which you don't want the report.

You can control the overall system volume through global configuration settings under Configurations > Settings > Alerts:

Use the Alert emails limit field to specify the number of individual emails sent before identical alerts are consolidated into a single email digest. The default is 16 emails.

You can also configure the other alerts to limit how frequently the alerts are triggered or logged to reduce overall alert fatigue.

If you exceed your license limit, a daily alert is sent. Manage this under Configurations > Settings > Alerts by toggling off Send license overutilization daily email alert.

By default, all users with Administrator access receive a daily summary of organization activity.

Go to to the Employees screen, select an employee (or your own name), click Edit, and then select Account tab. Turn on the Disable daily digest report option.

Turn off the Send daily snapshot emails to department managers option under the Configurations > Settings > Security screen to disable daily snapshot/digest emails for all department managers.

Other environment-level features may trigger automated emails, particularly in local deployments.

If you receive too many "Agent Offline" emails, go to Computers, click a computer's name to open its details page, and then click the Edit button. Turn off the Notify when offline option or adjust the Computer offline threshold setting to cover a longer duration.

Teramind alerts you when primary or recording volumes reach critical limits. Go to System > Storage and adjust the Email minimum space threshold; setting it to "0" disables the email alert. You can also adjust the email addresses to deliver the alerts to a different inbox.

Automated notifications are sent if OCR processing falls behind. Navigate to Configurations > Settings > OCR to configure how these notifications are handled:

Increase the Set mining delay threshold value to receive fewer emails. You can also temporarily disable the notification by enabling the Disable email notifications until field. Alternatively, you can change the Email notifications recipients to redirect the emails to a different inbox.