Teramind provides comprehensive monitoring for privileged users and administrators, addressing both End Users - those with the Teramind Agent installed on their devices who may possess local administrative or "power user" access, and Teramind Dashboard Users, who have the authority to oversee and monitor those end users.
By maintaining oversight across both groups, organizations can ensure that individuals with elevated system permissions are held to high security standards, while simultaneously auditing the actions of the managers and security officers who utilize the platform.
For the End User: Administrators and Privileged Accounts
Teramind includes a set of features designed to ensure that accounts with elevated permissions remain accountable while securing the monitoring process against unauthorized interference. These are some ways you can ensure these users are effectively monitored and managed:
Comprehensive Activity Monitoring: Because the Teramind Agent operates at the system level, it provides comprehensive visibility into all user activities (via activity dashboards), including those performed by local administrators and power users. This ensures that high-risk actions such as command-line entries, system configuration changes, and registry edits are fully documented.
Real-Time Policy Enforcement: To move beyond simple observation, you can apply Behavior Policies and Rules to intercept these actions in real time, allowing the system to automatically block or alert on behaviors that indicate insider threats or potential data leaks.
Visual Evidence and Context: The Screen Recording feature complements Teramind's data logs by providing a comprehensive visual record of every action, which can be reviewed in detail within the Session Player. This visual evidence ensures that no technical detail is overlooked.
Anti-Tampering and Integrity: To maintain the integrity of the audit trail and prevent tampering even by users with elevated privileges, the Agent can be deployed in Protected Mode.
For the Teramind Dashboard User: Managers and Security Officers
For those accessing the Teramind Dashboard, the Audit Dashboard serves as a specialized forensic tool specifically for Managers and Security Officers to "watch the watchers". This dashboard tracks every action taken within the Teramind platform itself, creating a comprehensive and immutable log of administrative activities. It documents critical events such as who accessed a user’s live screen, which recordings were viewed or downloaded, and any modifications made to monitoring profiles or behavior rules.
This transparency ensures that administrative power remains checked. If a monitoring rule is disabled or a specific user is excluded from tracking, the Audit log identifies exactly which administrator performed the action and when. This allows security officers to investigate unauthorized configuration changes and ensures the organization maintains strict compliance with internal policies and data privacy standards.