The Video Exports screen lists every screen recording export created on the instance (e.g., from the Session Player), with its status, and lets you download finished files, cancel exports still in progress, and control how long each file is kept.
The dashboard comes with the following columns:
Created At: The date and time the export was requested.
Status: The current state of the export: Pending (queued, not yet started), In Progress (the file is being generated), Done (ready to download), Error (the export could not be generated), or Deleted (the export was removed).
Employee: The employee whose screen recording was exported.
Duration: The length of the exported recording, in hours:minutes:seconds.
Finished: The date and time the export completed. Empty for exports that have not finished yet.
Creator: The user who requested the export.
Size: The size of the generated file. Empty for exports that have not produced a file yet.
Persistent: Whether the file is kept indefinitely. See item 4 below.
Actions: The download button for completed exports. See item 5 below.
Here are the actions you can take regarding exports:
1. Filters: Use the date range selector to show only exports created within the selected period.
2. Refresh: Click this button to reload the list with the latest export statuses.
3. Export Context Menu: Click the Three Dots ⋮ in front of an export to access its context menu. From the context menu, you can:
Cancel – stops an export that is still pending or in progress.
Delete – removes the export record and its file from the server. A deleted export shows the Deleted status and can no longer be downloaded.
4. Persistent: Cloud customers will have access to the exported videos for up to 10 days. On-Premises / Private Cloud customers have the ability to make them persistent (keep for as long as they want) by enabling the Persistent option. Export files expire on their own schedule, independent of your data retention policy: the underlying screen recordings are kept for the duration of your data retention plan and can be exported again at any time within that window.
5. Download: Click the Download 
button on a completed export to save the file to your computer. If the export is encrypted, you will be asked for its passphrase before the download starts.
If your exported recordings span multiple days, each day becomes a separate export. On cloud deployments, exports are limited to a single day.
On cloud deployments, the number of exports you can have at one time depends on your licensed seat count: from 10 exports, up to a maximum of 100 for larger deployments. On-Premises/Private Cloud deployments have no export limit.