Marking a User as External
You can mark an employee as an external user. An external user is a user imported from the Active Directory and not added through the Teramind Dashboard.
You can do so from the employee's profile (under the Account tab):
1. Select Employees from the main menu.
2. Click on an employee’s name (for example, "Adam Sandler") to open the Employee Details page:
3. Click the Edit Profile button. The Edit Profile panel will open on the right side of the screen:
4. From the Account tab, enable the External User option to designates this user as an Active Directory user. By default, their domain password will be synchronized from Active Directory using LDAP. However, an additional option, Don't synchronize from LDAP, will appear when you enable the External User option. If you enable this second option, the following will happen:
The user's password will no longer be synchronized.
The "New Password" option will not be visible when you subsequently edit the user.
The "Forgot your password?" option on the Dashboard login screen will also not function for these users.
If you are using the LDAP confirmation method for authenticating dashboard changes, you must mark the user as an "External user."
For more information about managing employee profiles, check out the Employees section on the Teramind User Guide.
For more information about importing employees/groups from Active Directory, check out the Configurations > Settings > Active Directory section on the Teramind User Guide.
Using a Terminal Server to Monitor External Users
You can set up a terminal server and install a single Teramind Agent to monitor all users on that server. This is an ideal solution if you wanted to monitor third-party vendors and other external users separate from your employees. Contact [email protected] if you need help monitoring users on a terminal server.