This guide outlines two primary methods for controlling which applications are monitored in Teramind: completely suspending all application monitoring, or refining the list of applications that are monitored.

You can turn off the monitoring of an entire monitoring channel (e.g., Applications, Websites, etc.) for a group of users from the Configurations > Monitoring Profiles.

If you use this method to turns off the Applications monitoring channel, it will suspends all application tracking (including screen recording, activity logging, and keystrokes) for the selected profile. To do so:

1. From the main menu, navigate to Configurations > Monitoring Profiles.

2. Select the desired monitoring profile from the list (e.g., "Compliance Team"). You will see a list of monitoring channels:

3. Click the Toggle button next to the desired monitoring channel (e.g., Applications, Websites) to turn it off. This action disables monitoring for that entire channel for all users, computers, departments, and Active Directory groups assigned to the profile.

You can turn off the monitoring of an entire monitoring channel (e.g., Screen Recording, Applications, Websites, etc.) for a single employee from their profile's Monitoring Options tab. To do so:

1. Select Employees from the main menu.

2. Select an employee by clicking their name. You will be taken to the employee's details screen.

3. Click the Edit button. A panel will open on the right-side of the screen.

4. Select the Monitoring tab:

5. Turn off the channels you don't want to monitor for that profile/group by clicking the Toggle button in front of the channels.

6. Click the Apply Changes button to apply and save the changes.

Teramind allows you to customize application monitoring by completely suspending tracking for specific apps or targeting specific data channels like screen recording and keystrokes. This flexibility helps balance organizational security with user privacy by excluding sensitive tools such as personal banking or private messaging from being recorded.

To suspend or limit the monitoring of selected applications, use the following methods:

Use this setting to stop Teramind from collecting any metrics, keystrokes, or visual data for specific applications.

1. Go to Configurations > Monitoring Profiles.

2. Select the relevant Monitoring Profile.

3. Click the Edit button under the Actions column for the Applications channel to open the Applications monitoring settings panel:

4. In the Don't monitor usage of these applications field, enter the specific executable file names of the applications you wish to exclude. Alternatively, you can enter applications you wish to monitor in the Monitor usage of these applications field. In that case, reset of the applications will be excluded from monitoring.

Result: Teramind will not collect activity statistics or time metrics (active/idle time). Screen and keystrokes will not be recorded, and behavior rules will not trigger for these applications. The application window will be automatically blacked out in the Session Player.

Use this setting if you want to continue tracking activity metrics but want the application window to be blacked out in recordings.

1. Go to Configurations > Monitoring Profiles.

2. Select the relevant Monitoring Profile.

3. Click the Edit button under the Actions column for the Screen Recording channel to open the Screen Recording monitoring settings panel:

4. In the Don't record the screen of these applications field, enter the executable names you wish to exclude. Alternatively, you can enter applications you wish to monitor in the Record the screen of these applications field. In that case, reset of the applications will be excluded from screen recording.

Result: Any applications excluded here will appear blacked out in all screen recordings and during Live View.

Use this setting to capture activity and screen recordings but stop the capturing of typed text within specific applications.

1. Go to Configurations > Monitoring Profiles.

2. Select the relevant Monitoring Profile.

3. Click the Edit button under the Actions column for the Keystrokes channel to open the Keystrokes monitoring settings panel:

4. Use the Don't record keystrokes of these applications field to specify the apps you wish to exclude. Alternatively, you can enter applications you wish to monitor in the Record keystrokes of these applications field. In that case, reset of the applications will be excluded from keystrokes recording.

If you also don't want to record clipboard copy/paste activities in the apps, you can turn off the Track clipboard option. Alternatively, you can exclude specific apps from the clipboard monitoring by specifying them in the Don't record clipboard when these applications are used field.

Result: Teramind will not capture keystrokes from excluded applications while continuing to record other activity based on your settings.

You can exclude specific processes from the system-level drivers to prevent all tracking or DLP scanning for those processes.

1. Go to Configurations > Monitoring Profiles.

2. Select the relevant Monitoring Profile.

3. Click the Advanced button to open the Profile Settings panel.

4. Select the Advanced tab:

5. Under the DLP for processes section, enter processes in the Don’t track processes below field to exclude them specifically from DLP scanning (Content Sharing rules).

6. Under the File driver section, use the Don’t track processes below field to exclude specific processes from local file activity tracking (Access, Read, Write, Rename, etc.).

7. Under the Network driver section, use the Don’t track processes below field to exclude specific processes from network and web-based activity tracking.

Result: Excluded processes will bypass the specified driver's inspection. Disabling tracking for the File driver will stop monitoring local file operations and certain app-based communications for those processes. Disabling tracking for the Network driver will prevent SSL injection and stop capturing network-based activities, web emails, instant messaging, etc. for those specific processes.