Teramind provides a multi-layered approach to defining, measuring, and acting on employee idle time, moving beyond simple input detection to a context-aware analysis.

Teramind automatically measures idling using a proprietary algorithm that tracks keyboard and mouse inputs against a customizable idle time threshold. This goes hand-in-hand with tracking related metrics like work time, active time, activity %, and focused time to provide a complete picture of overall employee engagement, not just inactivity.

Because true productivity varies by role, you can determine which activities, websites, and applications are classified as productive versus unproductive based on the user, department, or team. For instance, while social media usage may be deemed productive for your Sales or Marketing teams, it would likely be classified as unproductive for your Development team. This flexibility ensures idle time metrics are meaningful within the context of specific roles.

Once these classifications are set, you can create automated Behavior Rules that take real-time action based on the productivity metrics. For example, you can automatically warn a user if they have been idling for too long.

All captured productivity data, including idle time, can be plotted and analyzed through the various activity dashboards. One such dashboard is the Productivity dashboard which allows you to identify top productive employees vs laggards, compare performance between individual users or departments, analyze productivity trends over time, and pinpoint the specific activities that are taking away employee focus.