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What is the Teramind Agent?
Teramind deployments require the installation of the Teramind Agent, which is a standalone application… For more information about the Agent: Teramind Agent specifications and supported platforms… What are the differences between the Revealed Agent and the Stealth Agent?
Deploying & Using the Teramind Agent
the Revealed Agent and the Stealth Agent How to switch from the Stealth Agent to the Revealed… The Teramind Agent is the software installed on computers you wish to monitor… manage your deployment: How to download and install the Teramind Agent Difference between
'Teramind Agent Removal Failed' error during Agent uninstallation
Agent Remover shows the error message: ‘Teramind Agent Removal Failed’… When using the Teramind Agent Removal Tool, you may encounter an error message stating that the removal… For example: teramind-remover.exe /PASSWORD=your_password You can find the password under the Stealth
Does the Teramind Agent support RDP?
The Teramind Agent fully supports Remote Desktop Protocol (RDP) sessions and is specifically optimized… Teramind handles RDP in two distinct ways depending on where the Agent is installed: Monitoring… Teramind’s Built-in Remote Control
Is the Teramind Agent tamper-proof?
You can optionally install the Teramind Stealth Agent in a protected mode… For more information, see this article: How to protect your Agent installation from tampering
How to update the Teramind Agent remotely
Verifying Teramind Agent Updates… For Teramind Cloud deployments, you can enable the Agent automatic updates option from the Configurations… Settings > Agents screen in your Teramind Dashboard: 1
Teramind Agent specifications and supported platforms
Teramind comes with two types of Agents: Revealed (Visible) Agent and Stealth (Hidden) Agent… Microsoft Windows Server 2016 and newer macOS Big Sur (11.7.10) and newer* At the moment, Teramind… Once enabled, Teramind has a default recording buffer of 24 hours
404 errors when downloading the Teramind Agent
A "404 Not Found" error when trying to download the Teramind Agent usually indicates that the server… Check this article to learn which ports are used by Teramind… Get a new link from the System > Download Agent screen
How to collect the Teramind Agent logs
Revealed Agent: sudo killall tmui; open '/usr/local/teramind/agent/bin/Teramind Agent.app'… Hidden Agent: sudo killall "System Monitoring"; open "/usr/local/teramind/agent/bin/System Monitoring.app… Logs provide detailed insights into the operation of the Teramind Agent, which can help in diagnosing
How to address Teramind Agent installation failures
If you are encountering issues while installing the Teramind Agent, please follow these troubleshooting… Live Chat: Accessible via the chat icon in the bottom-right corner of this Knowledge Base, Teramind… website, or your Teramind Dashboard (Cloud deployments only)