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What governs the terms of service and support?

Cloud Deployments:

On-Premises/Private Cloud Deployments:

  • The End User License Agreement (EULA) applies.

Both:

  • A Master Service Agreement (MSA) may be applicable.

  • An Enterprise SLA is available for eligible deployments.


If you are an existing customer and require copies of any of these documents, please reach out to your Customer Success Manager (CSM) directly or email [email protected]. If you are a prospective customer, please contact your Sales Representative or email [email protected].

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