Yes. Teramind is designed to be flexible regardless of your hardware setup:
Multiple Users on One Computer
If several employees share a single workstation or use a Terminal Server/VDI environment, Teramind tracks each individual's activity separately using their unique login credentials. You can view all users monitored on a specific machine from the Computers Details dashboard:
License Usage: Each user consumes one license. If the same user logs into multiple endpoints using identical credentials, only one license is consumed—making it cost-effective to monitor employees across multiple devices. Check out this article to learn how licenses are allocated in Teramind.
One User on Multiple Computers
You can install the Teramind Agent on every device an employee uses (e.g., an office desktop, home computer, or secondary laptop). You can view all endpoints a user has accessed from the Employee Details dashboard:
If an employee works across multiple devices or operating systems (such as Windows and macOS), activity tracking depends on the agent type and login credentials:
Stealth/Standard Agents: Attribute data per endpoint. The same user will appear separately under each machine they log into.
Revealed Agents: Cannot monitor the same user simultaneously on both a local machine and an active RDP session.
Note: The Teramind Agent must be installed on every physical or virtual computer you wish to monitor.
Troubleshooting Common Issues
Data Discrepancies: If data appears inconsistent in the dashboard, verify that the correct agent type is installed on each endpoint.
Simultaneous Monitoring Limitations: Remember that Revealed Agents cannot monitor the same user simultaneously on multiple endpoints.