You may encounter browser warning messages such as "Your connection is not secure," "Your connection is not private," or "Deceptive site ahead" when attempting to access your Teramind On-Premises Dashboard:
Possible Cause:
This can happen on an on-premises or private cloud deployment if your server doesn't have a SSL certificate installed or it's not configured correctly.
Solution:
Usually, you can continue to the site by clicking the Details or Advanced button on the browser warning page and then clicking the "Visit this unsafe site" or "Proceed to..." link.
If the site does not show bypass options, try to open the dashboard by entering the server's IP address directly in the browser's address bar.
Once you have gained access, install a proper SSL certificate from the Configurations > Settings > Security > SSL section to avoid future issues.
For more information on how to use a third-party certificate with your instance, please check out this article on the Teramind Knowledge Base.
To learn how to generate your own self-signed certificates and use it with Teramind, check out this article.