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We have consolidated the installer profiles from seven to two. When you deploy the Agent through an MDM solution (e.g., Jamf Pro, Microsoft Intune, Kandji, etc.), install these 2 profiles on the Macs so the Agent gets all the permissions it needs, without users having to approve them manually.

Note: The Screen Recording permission can't be granted through an MDM profile. It must be approved locally on the Mac and is only needed for Standard Video recording. For more information, see <a href="https://knowledge.teramind.co/en/articles/18242195-how-to-configure-the-macos-permission-settings-revealed-agent">How to configure the macOS permission settings (Revealed Agent)</a> or <a href="https://knowledge.teramind.co/en/articles/11893051-how-to-configure-the-macos-permission-settings-stealth-agent">How to configure the macOS permission settings (Stealth Agent)</a>.

Download both profiles and install them through your MDM:

Main Profile (All-in-One): Grants all the permissions the Agent requires. <a href="https://downloads.intercomcdn.com/i/o/w5k74rn4/2808303407/d5c3ac6c2970d8050047101257cd/allinone.mobileconfig?expires=1794744000&amp;signature=907714b83f685a3daa7ee99d0e784f66b64ed4818f789e647ac6d55179f29455&amp;req=dignHsp%2BnoVfXvMW3Hu4gfQp9xGNScklaaM5MJ7eUfLzsGo5Mqvuk9y5U2H9%0ABQ%3D%3D%0A" rel="nofollow noopener noreferrer" target="_blank">Download allinone.mobileconfig</a>

VPN Profile: Provides the network configuration the Agent needs for network monitoring. <a href="https://downloads.intercomcdn.com/i/o/w5k74rn4/2808304799/aa560bff1a07a282185135138407/VPN+profile.mobileconfig?expires=1794744000&amp;signature=6abb4658eee6d30fa3a5820f9bc79916de83da0eced45bd0e47915df5ca52b16&amp;req=dignHsp%2BmYZWUPMW3Hu4gaSaLLta3hWO%2BhJ2lHqi1Gr0MpYOGw3uZoW2aofb%0ARg%3D%3D%0A" rel="nofollow noopener noreferrer" target="_blank">Download VPN.mobileconfig</a>

- Main Profile (All-in-One): Grants all the permissions the Agent requires. <a href="https://downloads.intercomcdn.com/i/o/w5k74rn4/2808303407/d5c3ac6c2970d8050047101257cd/allinone.mobileconfig?expires=1794744000&amp;signature=907714b83f685a3daa7ee99d0e784f66b64ed4818f789e647ac6d55179f29455&amp;req=dignHsp%2BnoVfXvMW3Hu4gfQp9xGNScklaaM5MJ7eUfLzsGo5Mqvuk9y5U2H9%0ABQ%3D%3D%0A" rel="nofollow noopener noreferrer" target="_blank">Download allinone.mobileconfig</a>
- VPN Profile: Provides the network configuration the Agent needs for network monitoring. <a href="https://downloads.intercomcdn.com/i/o/w5k74rn4/2808304799/aa560bff1a07a282185135138407/VPN+profile.mobileconfig?expires=1794744000&amp;signature=6abb4658eee6d30fa3a5820f9bc79916de83da0eced45bd0e47915df5ca52b16&amp;req=dignHsp%2BmYZWUPMW3Hu4gaSaLLta3hWO%2BhJ2lHqi1Gr0MpYOGw3uZoW2aofb%0ARg%3D%3D%0A" rel="nofollow noopener noreferrer" target="_blank">Download VPN.mobileconfig</a>

New Deployments: When you install the Mac Agent remotely through an MDM.

Existing Deployments: When your Macs still use the old profiles. Replace them with the 2 new profiles, as described in the Replacing the Old Profiles section below.

macOS 27 Upgrades: Before you upgrade the Macs to macOS 27. For more information, see <a href="https://knowledge.teramind.co/en/articles/18438685">Teramind Customer Brief: macOS 27 (Golden Gate) Support</a>.

- New Deployments: When you install the Mac Agent remotely through an MDM.
- Existing Deployments: When your Macs still use the old profiles. Replace them with the 2 new profiles, as described in the Replacing the Old Profiles section below.
- macOS 27 Upgrades: Before you upgrade the Macs to macOS 27. For more information, see <a href="https://knowledge.teramind.co/en/articles/18438685">Teramind Customer Brief: macOS 27 (Golden Gate) Support</a>.

If your Macs already have the old profiles installed, replace them in this order:

Install the 2 new profiles and assign them to the Macs.

1. Install the 2 new profiles and assign them to the Macs.
2. Remove the old profiles.

Note: Keep this order. If you remove the old profiles first, the Agent can lose its permissions until the new profiles are applied.

<code>full_disk_access.mobileconfig</code>

<code>certificate.mobileconfig</code> or <code>tls_certificate.mobileconfig</code>

<code>background_suppression.mobileconfig</code>

- <code>accessibility.mobileconfig</code>
- <code>extensions.mobileconfig</code>
- <code>full_disk_access.mobileconfig</code>
- <code>certificate.mobileconfig</code> or <code>tls_certificate.mobileconfig</code>
- <code>VPN profile.mobileconfig</code>
- <code>background_suppression.mobileconfig</code>

The exact steps depend on your MDM. In general, upload each mobileconfig file as a custom configuration profile and scope it to the Macs where the Agent is installed.

Jamf Pro: See the Apply the Configuration Profiles section in <a href="https://knowledge.teramind.co/en/articles/11906447-how-to-install-the-mac-agent-remotely-using-jamf">How to install the Mac Agent remotely using Jamf</a>.

Other MDMs: See your MDM’s documentation on uploading a custom configuration profile.

- Jamf Pro: See the Apply the Configuration Profiles section in <a href="https://knowledge.teramind.co/en/articles/11906447-how-to-install-the-mac-agent-remotely-using-jamf">How to install the Mac Agent remotely using Jamf</a>.
- Other MDMs: See your MDM’s documentation on uploading a custom configuration profile.

<a href="https://knowledge.teramind.co/en/articles/11906447-how-to-install-the-mac-agent-remotely-using-jamf">How to install the Mac Agent remotely using Jamf</a>

<a href="https://knowledge.teramind.co/en/articles/18242195-how-to-configure-the-macos-permission-settings-revealed-agent">How to configure the macOS permission settings (Revealed Agent)</a>

<a href="https://knowledge.teramind.co/en/articles/11893051-how-to-configure-the-macos-permission-settings-stealth-agent">How to configure the macOS permission settings (Stealth Agent)</a>

<a href="https://knowledge.teramind.co/en/articles/18438685">Teramind Customer Brief: macOS 27 (Golden Gate) Support</a>

- <a href="https://knowledge.teramind.co/en/articles/11906447-how-to-install-the-mac-agent-remotely-using-jamf">How to install the Mac Agent remotely using Jamf</a>
- <a href="https://knowledge.teramind.co/en/articles/18242195-how-to-configure-the-macos-permission-settings-revealed-agent">How to configure the macOS permission settings (Revealed Agent)</a>
- <a href="https://knowledge.teramind.co/en/articles/11893051-how-to-configure-the-macos-permission-settings-stealth-agent">How to configure the macOS permission settings (Stealth Agent)</a>
- <a href="https://knowledge.teramind.co/en/articles/18438685">Teramind Customer Brief: macOS 27 (Golden Gate) Support</a>

allinone.mobileconfig

VPN profile.mobileconfig

Install the 2 configuration profiles the Mac Agent needs through your MDM.

How to install the Mac Agent configuration profiles via MDM

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How to install the Mac Agent configuration profiles via MDM

Introduction

Profiles to Install

When You Need These Profiles

Replacing the Old Profiles

Adding the Profiles to Your MDM

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